Privacy Policy

At Nayanest, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you use our website, we may collect the following information:

Personal details such as name, phone number, email address, shipping and billing address
Payment-related information (processed securely via third-party payment gateways; we do not store card details)
Order history and customer support communications
Technical data such as IP address, browser type, and device information

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate order updates and support responses
Improve our products, services, and website experience
Prevent fraud, unauthorized transactions, and misuse
Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell, rent, or trade your personal data.

Your information may be shared only with:

Trusted logistics and delivery partners for order fulfillment
Secure payment gateway providers
Legal or government authorities if required by law

4. Data Security

We implement reasonable security measures to protect your personal data. However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

Our website may use cookies to:

Enhance user experience
Analyze website traffic and performance
Remember preferences and sessions

You can choose to disable cookies through your browser settings, though some features may not function properly.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

7. Your Rights

You have the right to:

Access or update your personal information
Request deletion of your data (subject to legal obligations)
Opt out of promotional communications

8. Policy Updates

Nayanest reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting on the website.